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Feel free to drop us a note, we are happy to assist. Don’t forget to provide your Order Number or the Email you used to purchase if any.
By the way, you can take a look at our FAQs here and find some helpful information.

Phone: +1(510)250-2625

Business Address: 2288 Clifford Street, Oakland, California, 94612, United States

Email us: contact@familyhm.com

Working Time: Mon-Fri, 8 am-5 pm EST
Please note

  • Our Support Team does not work on Saturday and Sunday
  • Due to the coronavirus COVID-19, countries have taken measures to minimize the spread.Please expect delays in delivery due to limited working hours. Check with the local post office for the most recent updates.

Tell us what you need. Your satisfaction is our top priority!